ORDER BY MIDNIGHT ON SUNDAY & RECEIVE YOUR SHIPMENT BY WEDNESDAY

FAQs

Get your questions answered and review answers frequently asked questions

Shipping

Do you ship to the USA or anywhere else in the world?

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At the moment, we do not ship outside of Canada. If you are interested in our smoothies and live outside Ontario & Quebec, send us an email and let us know and we can check shipping rates for you outside of these provinces.  In addition, when we expand our reach, we can let you know!

How much is shipping?

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Shipping is free for subscription orders. For one time purchases, shipping can be up to $25 depending on the package you select. We ship ground with arrival within 24-48 hours to ensure your smoothies arrive frozen.

Delivery

When will my order arrive?

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We ship ground next day delivery to ensure smoothies are kept frozen or at least very cold and still slushy.  Place your order before midnight on Sunday. Deliveries occur on Monday afternoons and your shipment should arrive on Tuesdays or at the very latest on Wednesdays between 8am to 8pm to a residential address.  If you have it delivered to your office, it should arrive by 5pm. Your delivery comes in an insulated box with dry ice to keep the smoothies cold and safe until you get home.

Do I have to be at home when the delivery arrives?

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Not at all. In fact, most of our customers are not home for delivery. We deliver with no signature required, so the package can be left at your door.

From time to time,  we may deliver in person within the GTA.  In these situations, we will coordinate with you first via email/phone before we deliver. In those instances, you may need to be at home to ensure the smoothies are taken straight to your freezer!

How is my shipment packaged?

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Smoothies are blast freeze and individually packed. It is shipped in corrugated boxes that have an insulated liner with dry ice. The smoothies will arrive mostly frozen or cool to the touch. Once the product is received, it must be put in the freezer.

If the product arrives partially thawed, it is still in good condition as long as product feels cold to the touch. You can re-freeze.  However, if it feels warm, it can no longer be consumed. Please contact us immediately to let us know.

Smoothies

What makes your smoothies special or different from other smoothie subscription companies?

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Our smoothies have been carefully crafted to just taste good with JUST WATER. Many of the other companies require blending juice or sweetened nut/coconut with their smoothies to taste good. They also require an expensive blender like the vitamix to blend smooth.

Our smoothies work in any blender, and in fact, you can just use a spoon. Many of our customers break the smoothies in pieces and pour them into an insulated cup. They then add 180ml of water, shake/stir and go!

Our smoothies also take up very little room in your freezer.

What is the shelf life of your smoothies?

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The best before date of our smoothies is 8 months from manufacturing.  Even though our smoothies are frozen, they continue to slightly oxidize in the freezer and this will change the taste over time.  We recommend you consume them within the 8 months and when you prepare them, consume them within the day (as long as it is still kept cold). 

Do the smoothies contain dairy?

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Our smoothies are completely vegan.

Do your smoothies contain any nuts?

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Our smoothies are completely nut-free and produced in a facility that does not process any nuts.

What is the best way to prepare the smoothies?

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Always use frozen.

Break into pieces while in the packaging so it doesn’t spin in your blender.

Measure out 180ml of water (if you think the smoothies are too sweet, recommend you add more greens to round out the taste)

Blend for 30 seconds or less.

Are ingredients organic?

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All of our ingredients are non-GMO.  Only select ingredients are organic (i.e. mango, lemon, lime). 

Why are your smoothies frozen?

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For your convenience, we pre-portioned our smoothies so we can deliver to you a consistent taste every time. Our smoothies are sealed in a protective high oxygen barrier pouch that is designed to deliver the ultimate in protection, locking in the freshness and nutrition and extending its shelf life.

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